This document by its content makes available to third party users the Terms and Conditions of Use of the SuperBebeShop website (www.superbebeshop.ro).

The SuperBebeShop website (www.superbebeshop.ro) is operated by the company SC Alda Clean Service SRL, with registered office in Bucharest sector 4, Str. Ramasagului nr. 1, CUI RO 15601815, registered in the Trade Register with number J40/9833/2003. The use of the site (including accessing, browsing and purchasing products from this site) constitutes an implicit agreement to comply with the terms and conditions set out in this document with all the effects and consequences arising from it.

The administrator of the SuperBebeShop website (www.superbebeshop.ro) reserves the right to modify the content of this agreement at any time, without prior notification to the persons who use it, hereinafter referred to as "Users". Users will have permanent access to the terms and conditions of use of the services in order to consult them at any time.

Site content and intellectual property rights

The content of this site may not be used, reproduced, distributed, transmitted or displayed for any purpose other than those expressly and legally permitted. The extraction of any information followed by any use for commercial purposes beyond the scope of private copying regulated by law or for sale or licensing and without prior written consent of the owners of property rights constitutes a breach of the terms and conditions.

You also agree not to affect or interfere in any way with the security features of the site, features that prevent or restrict use, copying of content, or features that restrict use of the site or its content.

Please ensure that you have checked the product specifications and compatibility by visiting the manufacturer's website before purchasing. The commercial relationship between the buyer and SuperBebeShop(www.superbebeshop.ro) is officially regulated by Government Ordinance 130/2000, on consumer protection in the conclusion and execution of distance contracts.

The consumer has the right to notify the merchant in writing that he/she renounces the purchase, without penalty and without giving any reason, within 14 working days of receiving the product or, in the case of services, of concluding the contract.

The SuperBebeShop administrator (www.superbebeshop.ro) makes every effort to maintain the accuracy of the information on the site, but sometimes it may contain inadvertent errors (product specifications or prices changed by the manufacturer without notice or vitiated by operating errors). Please note: the photos are for information only and may contain accessories not included in the standard packages.

Fraud

In order to access and use certain sections of the website it may be necessary to create a personal account. You hereby declare that you assume full responsibility for any and all activities carried out through the account you open on the website and, consequently, we advise you to ensure the security of your account password or other access data. If the security of your account is compromised, you must notify the site administrator immediately. SuperBebeShop(www.superbebeshop.ro) is not responsible for any damage caused to you or to third parties of any kind through unauthorized use of your account.

Applicable law

By using the SuperBebeShop(www.superbebeshop.ro) website, the user agrees that the laws of Romania will govern the Terms and Conditions of Use and any dispute of any kind that may arise between users and the administrators of SuperBebeShop(www.superbebeshop.ro) or its associates/partners/affiliates. In the event of any conflicts, an attempt will be made to resolve them amicably, and if amicable resolution is not possible, the conflict will be resolved in court, in accordance with the Romanian laws in force.

Availability of the service

The SuperBebeShop(www.superbebeshop.ro) administrator reserves the right to modify the structure and interface of any page or subpage of the SuperBebeShop(www.superbebeshop.ro) website at any time and at any freely chosen time interval, having the right to temporarily or permanently, partially or totally interrupt the services made available to the public through this website without any individual or general prior notice.

If you have any questions or concerns regarding these terms of use, please do not hesitate to contact us via the dedicated contact form or at contact@superbebeshop.ro.

Price reductions and promotional campaigns

Discounted sales, defined according to the legal provisions, will display the date on which the offer ends or, if applicable, the fact that the special offer refers to the available stock of goods, and if the special offer has not yet started, the starting date of the period in which the special price or other specific conditions apply and will refer to the previous reference price/price.

Discount coupons can be applied to all products except those already in other promotions or discounts (where specified). The value of the coupon does not apply to the shipping charge. Discount coupons cannot be cumulated. Only one coupon can be applied at the time of placing an order, both on the website and by phone. Gift cards (called vouchers) can be purchased directly on the website or by phone and can be applied on the website to all product categories.

Price reductions are periodically applied to the current product offer, and these are highlighted on the tax invoice as Price Reduction.

Loyal customers may occasionally receive discount coupons in the form of a percentage discount on the total value of the products. The coupon is applied online on the checkout page.

Return of products

The steps to follow for returns can be found on the Shipping and Returns page

Exception to return

The following categories of productscannot be returned:

• manufactured products, made to the specifications given by the consumer (personalised clothes, embroidered trousseaux with the customer's name/date and text)
• products that have been expressly tailored/tailored to the express request of the consumer
  
• sealed products which cannot be returned for health protection or hygiene reasons and which have been unsealed/purchased by the consumer (e.g. unsealed hygiene products, clothing, underwear or any product for mothers/children which comes into contact with the human body in any form, tested feeding products, etc.)

Decrease in product value

From the moment of delivery of the ordered products to the customer, the customer is responsible for the way he/she tries on clothing, footwear or handles items in the baptism category (candles, trousseaus, fragile items). The buyer can check the quality of the products, their characteristics without wearing, using, washing or destroying their packaging. If the buyer finds that the product does not meet expectations or is not satisfied with the quality, has manufacturing defects, it is his responsibility to inform the representatives of the site superbebeshop.ro by email at contact@superbebeshop.ro, by phone at 0720011697 or to fill out the return form where he has the possibility to upload photos.

If the customer has used the product and it can be cleaned or repaired, the retailer will refund a certain percentage of the value of the returned product (the amount withheld representing the repair costs).

If the product is returned as it was originally delivered, the amount refunded will be the same as the amount paid, except for shipping costs. If the product is not returned as in its original condition (in the sense that it can no longer be marketed as new) the principle of diminished value will apply. Washed or worn garments do not benefit from the value reduction and are covered by the exceptions for returns.

Cases in which diminished value applies to the returned product:

• Returning products without original packaging or packaged in a way that affects the condition/quality of the product (e.g. crumpled, improperly packaged clothes that require rewrapping).

• Traces left on clothing or footwear (dirty soles) after product testing

Product Guarantees and Complaints

Superbebeshop.ro sells only new products, checked before shipment to the customer, accompanied by tax documents. Products in the range of clothing, footwear (which come into contact with the human body) and those that are not considered to be of long-term use, do not benefit from warranty.

Reviews

A review is a personal opinion in the form of text, rating (number of stars from 0 to 5) and optionally a picture upload, given to a product sold by superbebeshop.ro, which comes from a buyer who has actually used or purchased the product (that review will have the mention of verified purchase and green sign) or a personal opinion from users of the site who have not purchased the product but want to express their opinion.

Buyers who have an account in the shop, have the possibility from the customer account to add a review for each purchased product. That review will have the mention of verified purchase and will be published on the site. In case the buyer wants to post a picture of the product and the child will also appear in the picture, the buyer agrees to the online publication of the picture, but more identification elements of the person will not be accepted if they are mentioned in the review (name, age, city or other identification elements) respecting the protection of personal data.

Superbebeshop.ro and the database administrator will not forward uploaded photos to the site.

After 5 (five) days after the purchase of a good, the buyer will be asked to enter a Review related to the purchased good. The request will be sent to the email address registered by the buyer in the account. In this way, the buyer contributes to informing other potential buyers and is actively involved in the detailing/accuracy of product characteristics.

Superbebeshop.co.uk provides access to buyers' product reviews and guarantees that the published reviews come from consumers who have actually used or purchased the product. Reviews that do not come from people who have used or purchased the product will be reviewed by the site administrator and if those reviews are not real and do not express the opinion of the person in question, they will not be published on the site.

Affiliate Program - General terms and conditions commission

Commission Contract

Between:

1. Alda Clean Service SRL, CIF:RO15601815, Reg. Com.:J40/9833/2003, Sector 4, Bucuresti, Str. Rămăsagului 1, 040805, Romania, Phone: +40723280788, Bank: ING Bank; IBAN: RO93INGB0000999905843972, www.superbebeshop.ro, as principal

And

2.A natural person over 18 years of age, as Affiliate commissioner, hereinafter referred to as Affiliate,

by "accepting the terms and conditions" of the Affiliate expressed online and by registering on the Superbebeshopplatform .

Pursuant to art. 2043 et seq. Civil Code, the parties agree to the present commission contract with the following clauses:

Art.1. The Commissioner uses the Superbebeshop Platform, referred to in this contract as the Platform, to promote the products of the Principal online, by means of the Affiliate Code - a code generated by the Platform in the form of a personalized link, used by the Affiliate to carry out online Promotion, in order to identify potential customers, as well as their orders, including their status. The Customer is the person who accesses the Advertiser's Website through the Promotion Tools used by the Affiliate;

Art.2. The Affiliate Account is the Affiliate's workspace within the Platform, where information about its activity, orders, receipts and other information of interest to the parties is available.

Art.3. For the activity carried out and completed with the sale of products, the Affiliate is entitled to a current income representing the amount of the commissions obtained, approved by the principal and not collected, available in the Affiliate Account.

The commission is determined as follows:

Commission expressed as a percentage of the sales value	Monthly sales value	Commission period
10%	Regardless of the value of the sale	Month following sale
13%⃰	Sale over 25.000 lei	Month following sale
17%⃰	Sale more than 40.000 lei	Month following sale
20%⃰	Sale more than 50.000 lei	Month following sale

⃰In order to maintain this percentage, the affiliate must reach this threshold every month, otherwise the initial commission of 10% is returned.

Art.4. The Affiliate is obliged to promote the products of the Principal, without limitation, online ordering of goods and/or services, request for quotation, registration for participation in various marketing events/campaigns, use of certain services, subscription to the newsletter, using the promotional tools made available by the Platform.

Art.5. Promotion is carried out via the Internet by publishing content on social networks, using paid advertising, writing articles on blogs, using banners on Websites, etc.

Art.6. The Platform represents the technical system of affiliation made available to the Affiliate on the domain www.superbebeshop.ro together with all the information of interest and specific tools required.

Art.7. The minimum withdrawal threshold designates the minimum amount that the Current Earnings must reach in order to make a payment to the Affiliate, i.e. 100 lei. The Affiliate has 2 options to withdraw the amount: in wallet and can use it for shopping in the store or transfer it to the account he will indicate, issuing the related invoice.

Art.8. The Affiliate must create an Affiliate Account on the Platform. An Affiliate may have only one Affiliate Account on the Platform.

Art.9. When creating the Affiliate Account and subsequently, at any time during the use of the Service, the Affiliate undertakes to provide correct and complete information regarding its identity and the online Media it will use and is solely responsible for its accuracy.

Art.10. The duration of the contract starts from the date of acceptance of the terms and conditions by the Affiliate and his/her registration on the platform and until the Affiliate's account is deactivated.

Art.11. The Affiliate's rights are:

1. a) to use the promotional tools in order to promote and sell the commissioner's products and obtain Commissions;
2. b) to be rewarded with Commissions for sales generated approved and collected
3. c) to request additional detailed information on the origin of the Commissions and the orders on which they are based.

Art.12. The Affiliate's obligations are:

1. a) to provide correct and complete information regarding its identity;
2. b) to use for online promotion exclusively the legal means and methods applicable to the range of products marketed by the Affiliate,
3. c) to provide correct and complete information regarding its insured status in the state insurance system, as well as any other information of interest for the purposes of establishing tax obligations, and to update this information whenever changes occur;
4. d) use in good faith the platform and promotional tools provided by the principal without altering them in any way;
5. e) not to harm the image and/or interests of the principal by any activities they undertake, by what they communicate or by the way they do it;
6. f) provide promptly, at the request of the Principal, the information necessary for the analysis and approval of the Commissions;
7. g) to notify the Principal as soon as it has detected any malfunctioning of the Platform.

Art.13. Rights of the Principal:

1. a) has the right to temporarily block or restrict access to the Affiliate Account to Affiliates who do not comply with its requests;
2. b) has the right to request additional information from the Affiliate.

Art.14. Obligations of the Principal:

1. a) to make the payment of the approved Commissions when they meet all the necessary conditions;
2. b) to ensure the functioning of the promotion tools, the registration of orders and the related Commissions;
3. c) To provide via the Affiliate Account, information on the status of orders ("approved", "pending", "cancelled").

Art.16. Depending on the option of the principal expressed prior to the first payment, the tax will be paid by withholding at source, by the commissioner, the commission being reduced accordingly to the tax withheld, or the principal will individually take care of the tax payment and declaration to ANAF, in which case the commission payment will be integral, the responsibility of the tax transfer belonging to the principal.

In the event that the principal will withhold all tax obligations at source, according to the legislation in force (income tax, any other tax obligations required to be withheld at source), the affiliate undertakes to provide all the information necessary for this.

Art.17. By using the Service, the Affiliate declares and acknowledges that the technology and know-how, patented or not, incorporated in the Platform and the Service are and remain the property of the Principal.

Art.18.The use of the Service and the performance of the contract between the Principal and the Affiliate requires the processing of personal data ("personal data"), and the Principal is the controller of personal data in connection with such processing.

Art.19. The Principal shall ensure that the processing of all personal data is done in full security and in compliance with all applicable legal provisions, including but not limited to Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data ("GDPR").

Art.20. The Affiliate shall implement at least the following measures in its relationship with customers:

• ensure that all customer rights are respected and that customers are informed about the processing of information through an information notice at least similar to GDPR standards, a notice that ensures transparency about the recipients of information, the type and basis of information processing, contact details where customers can request the realization of their rights;
• to inform and obtain the consent of customers on all types of Cookies used.

Art.21. The Principal reserves the right to terminate the collaboration with an Affiliate if the Affiliate does not comply with the contractual provisions, with a prior notice sent 5 days before the termination takes effect. The principal may also unilaterally terminate the contract with a prior notice sent 15 days before the termination takes effect.

Art.22. Communication between the parties shall be made in writing to the email addresses contact@superbebeshop.ro